Simply Floors in West Chester Ohio's Fan Box

Sunday, August 12, 2007

Handwritten Card

These days email is so common that handwritten letters and cards are almost non-existent. Therefore, when a customer takes the time to mail us a nice card of appreciation, it means that much more that.

"Dear Jim and Company,

Thank you for a job well done! I "Simply" love my new floors. The installers did an excellent job very professional and helpful in executing the wood and carpet.

Best of luck in your continued success,"
Residential wood and carpet customer

- Jennifer Foran

Saturday, July 14, 2007

The Cheerful Check

We just received a check in the mail for final payment of one of our flooring projects. Attached was a sticky note saying,

"Jim- Thanks for doing such a great job! Love the floor."
-Residential wood and vinyl flooring customer

It's nice to know our customers are pleased even when they are paying their balance!

-Jennifer Foran

Friday, June 22, 2007

Customer Letter

Dawn-Marie

I just wanted to let you know that my husband and I were uplifted by our experience with Simply Floors. My personal thought was how wonderful it was to see someone who really knew how to work with women. My girlfriends (one of which has also purchased from Simply Floors) and I were talking about you over lunch and we all agreed that we received so much advice and attention from all of you. Thanks again for all your help, we are so happy with our floors.

Wood/Laminate Customer

Tuesday, June 19, 2007

Before and After Photos

Here is an email from another happy customer. They attached before and after photos that I have included here.


Jim,


Hi, I just wanted to say thank you for helping us decide on what floor to go with and for making everything so easy in working with you. We finished everything up so i'm attaching some of the before and after pictures of our project. Again, thank you for all of your help, we have told anyone who will listen how great you all are over there and hopefully can help send some folk thru the doors.


Thanks!
Residential Laminate Customer
*BEFORE - Old worn and scratched hardwood
*AFTER - Beautiful and durable laminate
- Jennifer Foran

Wednesday, June 6, 2007

Customer Letter

It's always nice to get good feedback from our customers! Here's the latest letter we've received:

"Dawn-Marie and Jim Sr.

Thanks for everything, you guys were great from showroom to installation. Ron (*one of our carpet installers) was awesome and did a fantastic job. I would recommend you all to anyone.

Well Done,
*Commercial customer - Liberty Township, OH"

-Jennifer Foran
Well, I just got married on Memorial Day and went on my Honeymoon for a week. Going on vacation when you own and operate your own business is definetly an interesting experience. I almost felt guilty for turning off my phone and not checking my emails while I was gone. (almost) Plus, I came back and had 2 weeks worth of work to do in one week. So I guess you go on vacation, but you end up making it all up in the end. It kind of reminds me of when I would stay home sick from school and have fun watching cartoons, but then I would regret it the next night when I'd have twice the homework! Not that I regret going on my Honeymoon!

-Jennifer Foran (formerly Jennifer Leamer)

Wednesday, May 16, 2007

Welcome to our blog!

Thank you for stopping by to view our blog! We are a small family business, run entirely by owners. We will make an effort to post relevant information about our experiences with running our own business as well as interesting flooring related topics. We hope you find our blog useful, educational and entertaining.

The Leamer Family