Report Date: January 05, 2009
Category:
Carpet Sales/Installation/Repair
Work Done:
Yes
* More weight is given to a report where work has been completed.
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$4,000.00
Description Of Work:
We installed new carpet in our basement that is being finished. We also replaced the builder's grade carpet in our family room.
Member Comments:
On our first visit Dawn Marie gave us her full attention and took about 2 hours helping us figure our which carpet we liked the best and how we could get the best bang for our buck. We returned several times to look again, once to order and once for final payment. (Jim Sr. and Jim also helped us and they were both fantastic.) We never felt pressure and they gave us their honest opinion when asked (if they had answered differently they would have sold a more expensive product). It took two days to install the carpet in both areas. The workmen that installed the carpet were courteous, answered our questions and did a great job. They arrived on time and finished when they said they'd be done. We shopped around and one big thing we noticed is they didn't nickel and dime us, the price quoted included everything. Other retailer's base price was lower, but after you added on all of the small fees their price could not come close to competing- in one instance it was the same exact carpet. It was installed about a month ago and I am still as happy with our purchase as the day it was installed. We hope to replace the carpet in the rest of our home next year and we will be returning to Simply Floors.
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